by admin on April 1st, 2014

Category: News, Tags:

Meet Cinders. She is a lively lady of just over 10 years old. She visited us earlier this month because she had started coughing and appeared to be having problems with exercise intolerance. Our vets had concerns about investigating Cinders condition because of an apparent swelling around her trachea.  A referral to a specialist supportive centre was arranged, where further investigations would be carried out. Cinders had radiographs taken or her chest scanned and strange patterns were revealed within her lungs. She also underwent a Bronchoalveoler lavage  – to reveal the cells present, which would diagnose her respiratory problem. Inflammatory cells and Lungworm infection were found to be present. A blood test confirmed completely that Cinders had Lungworm Infection – which can be fatal if left untreated. Cinders started treatment immediately and her owners have been advised to ensure she receives preventative treatment against Lungworm monthly for the rest of her life.

Cinders needs to take things easy for a few weeks – but we have been advised that she should make a full recovery. We wish Cinders and her owner all the very best for the future.


The larvae of the lungworm parasite are carried by slugs and snails. The problem arises when dogs purposefully or accidentally eat these common garden pests when rummaging through undergrowth, eating grass, drinking from puddles, or out door water bowls. Foxes can also become infected with lungworm, and have been implicated in the spread of the parasite across the country. Frogs are also known to carry the larvae, presenting another risk to dogs.

There are two main problems with dogs becoming infected with lungworm:

1. Infection with lungworm can casue serious health problems in dogs, and can even be fatal if not diagnosed and treated.

2. Dogs infected with lungworm spread the parasite into the environment, as the larvae of the parasite are expelled in the dog’s poo. This increases the chances of other dogs becoming infected.

Lungworm is continuing to spread at an alarming rate in the UK and while owners are becoming more aware of the parasite, there is still a lack of understanding as to the warning signs associated with the condition and how easy it can be to protect your pet. If you suspect your dog is eating slugs and snails, it’s important you speak to us and we can advise you of a suitable product to protect your pet.


Due to the serious nature of the Lungworm parasite, regular preventative treatment needs to be routine. So, if you’ve taken a break from treatments, it’s time to start again.

Contact us for advice on suitable licensed products to protect your pet.



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by admin on February 24th, 2014

Category: News, Tags:

Join our community on Facebook and keep upto date with everything which is going on at PetCare Veterinary Clinic. We welcome you to invite your family, friends and colleagues, and look forward to your comments, photos and stories.

We hope you enjoy our page and we look forward to you joining our community.




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by admin on October 16th, 2013

Category: News, Tags:

Convenient ordering available 24hours a day, 365days a year from the comfort of your own home.

Choose from home delivery or click and collect.

FREE home delivery* on all orders over £55.00 (available via courier standard delivery**)

Have your order delivered to the surgery for FREE and we’ll contact you to let you know when your order is ready to be collected, so you can collect it at a time which is convenient for you.

On line seasonal offers available.

Wide selection of reputable diets, accessories and grooming essentials.

User friendly and safe shopping environment providing online supplies you can trust.

Requested by our customers and brought to you by us. 

*£4.95(ex vat) delivery charge for all orders under £55.00

** Standard delivery via courier.


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Well Done Anne!

by admin on September 12th, 2013

Category: News, Tags:

We are all very proud and offer a huge congratulations to Anne who has sailed through her 2nd year Veterinary Nurse exam. With one year left to go, she is well underway to achieving her qualification and registration. She is a dedicated student and caring nurse, who considers the pets in her care her own; attending to their every need and ensuring their stay with us is a comfortable one. We wish her all the success in her future studies.

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by admin on July 18th, 2013

Category: News, Tags:

Top Tips for warm weather

Your pet should always be able to move into a cooler, ventilated environment if they are feeling hot.

Never leave your dog alone in a car. If you want to take your dog with you on a car journey, make sure that your destination is dog friendly – you won’t be able to leave your dog in the car and you don’t want your day out to be ruined!

If you have to leave your dog outside, you must provide a cool shady spot where they can escape from the sun at all times of the day.

Make sure your dog always has a good supply of drinking water, in a weighted bowl that can’t be knocked over. Ensure you always carry water with you on hot days and give your dog frequent small amounts.

Never leave your pet in a glass conservatory or a caravan. Even if it is cloudy when you leave, the sun may come out later in the day and make it unbearably hot.

Groom your pets regularly to get rid of excess hair. Give long-coated dogs a haircut in the summer, and also later on in the season if necessary.

Dogs need exercise – even when it is hot. Walk your dog early in the morning or later in the evening. NEVER ALLOW YOUR DOG TO EXCERCISE EXCESSIVELY IN HOT WEATHER.

Pets can get sunburned too – particularly those with pale coloured noses or light coloured fur on their ears. Please ask us about pet-safe sunscreen.

Cats are more likely to find themselves somewhere cool to sleep in the heat of the summer. If they are out roaming all day when you are out, ensure a bowl of fresh, clean water is available outside for them should they need it.

Ensure cats also have access to plenty of shady areas.

Apply pet-safe sun screen to ear tips to protect light coloured cats from sun damage from the sun.

Keeping Rabbits cool is also very important

This exceptionally hot summer can do more than wither your plants. Heatstroke in Rabbits can be fatal, so it is essential to keep your furry friends cool because of the extreme drought. Rabbits cannot sweat or pant to help bring down their body temperature, so they are particularly vulnerable to suffering in the hot weather.

Here are some simple steps you can take to stop Rabbits from overheating:

Ensure your rabbit’s enclosure is in a cool place and out of direct sunlight

Freeze a partially filled plastic water bottle, wrap it in a towel and place it in your rabbits’ enclosure for them to lay next too.

Provide both a bowl and bottle of water and add ice cubes to keep it cool

Place a large ceramic or slate tile in your rabbits enclosure for them to lie on, also ensure they have tunnels to shelter in.

It is also very useful to display a minimum and maximum thermometer in your rabbits enclosure, so you can monitor the temperatures of their environment, and then make necessary adjustments.

The signs for heatstroke include:

  • A fully stretched out Rabbit with feet sprawled apart and a limp tail
  • Sleepy and/or disorientated appearance
  • Rapid/laboured breathing, tongue hanging out

If you think your rabbit has heatstroke, you must seek veterinary attention immediately. For the trip there, wetting your rabbits ears and resting them on a damp towel can help.

Never pour water on them to cool them down and remember to keep their environment clean and hygienic to reduce any chances of fly strike.

In this hot weather, it is also vitally important to check your rabbit twice a day for signs of flystrike.

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by admin on July 18th, 2013

Category: News, Tags:

Dogs die in hot cars

If you’re going out in the car, think very carefully about what you are

going to do with your pet dog…..

It can be unbearably hot in a car on a sunny day, even when it’s not that warm.

In fact, when it’s 22C/72F outside, the temperature inside a car can

 soar to 47C within 60 minutes.

Unlike humans, dogs pant to help keep themselves cool. In a hot stuffy car dogs can’t cool down – leaving a window open or a sun shield on your windscreen won’t keep your car cool enough. DOGS DIE IN HOT CARS.

Under the Animal Welfare Act you have a legal duty to care for your pet and if you put your pet at risk, you could face prosecution. You would also have to live with the fact that your actions resulted in terrible suffering for your pet.

If you see a dog in a car on a warm day please call the police on 999.

Heatstroke – Early warning signs


Some dogs are more prone to heatstroke. For example, dogs with shorter snouts, over-weight or heavily muscled dogs and long-haired breeds, as well as very old dogs or very young dogs. Dogs with certain diseases are more prone to heatstroke, as are dogs on certain medication.

If dogs are unable to reduce their body temperature, they will develop heatstroke. There are some signs to look for:

  • Heavy Panting

  • Profuse salivation

  • A Rapid Pulse

  • Very Red gums/tongue

  • Lethargy

  • Lack of coordination

  • Reluctance or inability to rise after collapsing

  • Vomiting

  • Diarrhoea

  • Loss of consciousness in extreme circumstances

Heat Stroke First Aid

If your dog shows any signs of heatstroke, move them to a shaded, cool area, and ring the vet for advise immediately.

Heatstroke can be fatal and should always be treated as an emergency.

Dogs suffering from heatstroke urgently need to have their body temperature gradually lowered:

  • Immediately douse your dog with cool (NOT COLD) water, to avoid shock – your could put them in the shower and run cool water over them, or use a spray filled with cool water and place your dog in the breeze of a fan.

  • Let your dog drink SMALL AMOUNTS OF COOL WATER.

  • Continue to douse your dog with cool water until their breathing starts to settle. NEVER COOL YOUR DOG SO MUCH THAT THEY START TO SHIVER.

Once you have cooled your dog down -TAKE THEN STRAIGHT TO YOUR VET.



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Calling all Rabbits!! – Visit us for your FREE HEALTH CHECKS for Rabbit Awareness Starting 4th May 2013

by admin on April 24th, 2013

Category: News, Tags:


Rabbits are the UK’s 3rd most popular pet! This is because they are highly intellegent, social, interactive and fun creatures that are extremely clean and can even be litter trained! They have very individual and distinct personalities, and often live over ten years of age – making them every bit as worthwile investing in as dogs and cats!

Despite all this there are still alot of myths and misinformation around the best care for pet rabbits, and indeed their welfare needs. It’s actually very easy when you know how……

So Rabbit Awareness Week (RAW) was created as an annual event, where rabbit experts work together during a dedicated week to educate the pet owning public about proper rabbit care and welfare.

RAW is run by a number of partners who have been officially appointed because of their expertise in some or all aspects of Rabbit welfare. This way pet owners can be sure that any rabbit information they see under the official RAW brand is sure to be correct and fully in line with the five rabbit welfare needs.

This year for RAW 2013 we are inviting owners and their Rabbits to visit us for A FREE HEALTH CHECK. It doesn’t matter if your Rabbits have never been to the vets before; it’s never too late to get them health checked by the experts and seek advise.

At YOUR FREE HEALTH CHECK you will receive:

-Advise and guidance

-10% off voucher for a dental check with the vet*

-10% off all Rabbit Toys and Diet*

-Your FREE booklet  – ‘Guide to Rabbits needs’.

(*when purchased between 4.5.13-27.9.13)

We’d like to spread the word about how to benefit the most out of pet Rabbits by keeping them healthy and happy.


Key Rabbits’ needs….as captive pets they need our help in providing………


hay-22Traditional muesli-style food can increase the risk of painful dental and digestive diseases. We recommend feeding a balanced, high-fibre diet, of mainly hay and or grass to keep your Rabbits healthy.


The Rabbit Food Pyramid is a great illustration for ALL RABBIT OWNERS, which clearly shows what our Rabbits SHOULD be fed and in what proportions for optimum health.





Health checks, teeth exams and vaccinations ARE VITAL for protecting your Rabbits health. Routine visits to the vets at LEAST ONCE A YEAR ARE RECOMMENDED. Speak to us about our Pet Health Plans for your Rabbits.





Traditional small hutches ARE NOT ENOUGH AND COMPROMISE RABBIT WELFARE by not allowing them to behave normally. Hutches should only be viewed as your Rabbits bedroom. They should have access to a secure run, which allows plenty of exercise. There are some wonderful, creative and innovative housing ideas available, so get researching and start creating a wonderful environment for your Rabbits to enjoy. Take a look……



Housing should be cleaned regularly to deter parasites and keep dust levels low. Rabbits are fastidiously clean animals, and spend a vast proportion of their day grooming and preening themselves and their companions. With a little effort, Rabbits can be litter trained – just remember to follow a few rules.





By providing an interesting, enriched environment you will keep your Rabbits healthy and happy. Rabbits love to interact with toys-so rotate them regularly to help prevent Rabbits from becoming bored.

ENRICHMENT1 bc-housing-home-idea-4 bc-housing-fun-pen-idea bc-housing-home-idea-2


Rabbits are social animals and NEED COMPANY. They should ideally be kept in friendly neutered pairs or groups – contrary to belief, Guinea Pigs DO NOT make good companions for Rabbits. Call us to find out how you can arrange a new friend for your Rabbits.


For more detailed information, and to arrange your FREE HEALTH CHECK for your Rabbits, please telephone 01903 782387.




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Recommend a Friend Scheme 2013

by admin on January 4th, 2013

Category: News, Tags:

Recommend a Friend or Relative and receive 10% off*

Here at Petcare we appreciate that our best form of advertising comes from loyal pet owners who love what we do and the care their pets receive from us.

In recognition of this we continue to reward owners who reommend another pet owner to come and visit us.

This is how it works…..

*As a valued pet owner, if you recommend a friend or relative to us, you will both receive 10%off your next consultation or vaccination.

Simply complete your details on the recommend a friend cards found in our reception, and pass to your friends – when they book their first visit and present their card at reception, they’ll receive their discount and as a token of our appreciation, you’ll receive a discount on your nest visit or vaccination.

We’d love you to spread the word…….Remember there’s no limit on the number of friends you can recommend!

With Sincere thanks,

The PetCare Veterinary Clinic Health Care Team.


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Rabbits Need Dental Care Too!

by admin on July 12th, 2012

Category: News, Tags:

What you need to know about your rabbit’s mouth





Rabbit teeth are amazing! The front teeth are only a small part of the story. It’s the molars, hidden away at the back of the mouth that do most of the hard work, and cause the most problems.

Rabbit teeth are similar to horse teeth. They have evolved over time to break down tough, fibrous vegetation, such as grasses, weeds, twigs and leaves; the natural forage of wild rabbits. To compensate for this constant wear, rabbit teeth are open rooted, which means they grow continuously throughout their lives to ensure there is always a fresh new tooth surface to grind food efficiently.

Watch a rabbit chewing hay-you’ll see the jaw moving from side to side. It’s this crucial chewing action, which together with the correct diet that keeps the back teeth the correct length.

So, what goes wrong?

A rabbit whose diet is insufficient in fibre, such as a pellet only diet, or lacking in sufficient quantities of hay, will be unable to properly wear down it’s teeth by chewing abrasive plants etc, and the teeth crowns grow higher and meet the opposing teeth abnormally, leading to abnormal wear and the eventual development of sharp edges or points called spurs. These sharp edges are painful and can get long enough to cut the tongue, or can cut the cheeks, causing soft tissue abscesses.

When teeth don’t occlude (meet) properly, it’s called malocclusion. Maloccluded teeth create abnormal pressure against one another, which cause the tooth roots to become impacted, elongated and inflamed. Tooth root impaction is extremely painful and will eventually lead to an infection in the bone, or the jaw and will lead to jaw and skull abnormalities.

Once a rabbit has malocclusion, it is likely he will never have normal teeth and will require frequent visits to the vets, regular trims and possible abscess surgery.

With tooth trims and increased dietary fibre we can keep rabbits comfortable and provide them with a good quality of life. But tooth problems cannot and must not be ignored; they will not get better on their own. Your best bet is early diagnosis and careful monitoring.




















What can be done?

Hay is the most important part of your rabbit’s diet, not only because of the fibre content that keeps the gut functioning properly, but also because it requires a great deal of chewing. Limiting the amount of pellets you feed your rabbit is important, because it will encourage your rabbit to eat more hay, rather than filling up on the less fibrous food.

It is also helpful to offer your rabbit tough, fibrous apple and pear tree branches, leaves and twigs.

On a regular basis:

* Make sure your rabbit eats his daily pellet and veggie portions eagerly, and that he munches on his hay frequently throughout the day.

* Note any changes in your rabbits eating habits: no longer eating veggies, ignoring or producing pellets or appearing to have trouble eating them, eating less hay than usual or having abnormal faeces.

* Feel the left and right-hand side of your rabbit’s head, in front of the eyes, below the eyes, the cheekbones and the jawbone. If you feel a lump on one side and not the other, call the vet and request a thorough examination.

* Check the incisor teeth by gently clamping your bunny between your knees on the floor, facing forward, lean over him and gently pull his lips back into a smile. You’ll see the incisors- do they meet evenly? Ensure you check these weekly.

* Back teeth are virtually impossible to check at home. Your job is to look out for signs that might indicate a back tooth problem – lumps on the jaw, drooling or changes in food preferences.

* Eye and/or nasal discharge and excessive drooling or wetness under the chin can also be a sign that something is wrong with your rabbit’s teeth, and a vet check is needed.

We recommend six monthly or at the very least yearly dental checks with the veterinary surgeon, and feeding a healthy, high fibre diet.  These two recommendations alone are the two most important factors in keeping your rabbits teeth in good shape.

How do vets check rabbit’s teeth?

A full dental examination requires a general anaesthetic or heavy sedation, and could include x-rays of the skull. There is simply no other way the vet can ensure every bit of the tongue, lips, cheeks, and gums are examined thoroughly-let alone the teeth.

Examination using an otoscope enables the vet to examine your bunny, which is sufficient only for routine checks and will be carried out at the time of vaccination.

If you or the vet has the slightest suspicion that your rabbit has developed a dental problem, then inspection with an otoscope is insufficient and your bunny will need to be properly examined under sedation or general anaesthesia.

My Rabbit is eating and not showing any signs of discomfort, doesn’t that mean his teeth are healthy?

NO! Rabbits are prey animals. This means that in the wild they are hunted, and if they show signs of injury or illness they are more likely to be targeted for dinner. Our domestic rabbits hide their injuries and illnesses in much the same way: this is why rabbits are so incredibly good at hiding illnesses and why we as owners must be so diligent in observing them for small changes, as well as making sure they get frequent check ups and vet care as needed. Many rabbits have huge abbesses, or tongues nearly cut in half, before they start to show any signs of discomfort like drooling or decreased appetite.

This is why it is so very important to have your rabbits mouth checked regularly by the vet.

Rabbits have the potential for many tooth problems, which can affect their life long health. This is why it’s so important to be observant, proactive and diligent about preventative care. 

If you are worried about your rabbit’s well-being or have any questions, please contact us to arrange a check up with the vet.










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Dental Care Month Extended Throughout July

by admin on May 30th, 2012

Category: News, Tags:


Throughout June and July, the Nurses at PetCare are offering FREE DENTAL CHECKS to pets. Our aim is to raise awareness of the importance of good dental hygeine. Our Veterinary Nurses will examine your pets’ teeth and gums and offer advise on how to keep them healthy and also offer advise on:

  • How to brush your pets’ teeth
  • Dental Care Products


Just call 01903 782387 to book an appointment with the nurses and mention Dental Care Month when you book.

You will also receive a FREE DENTASTIX PRODUCT to try for your pet.

Due to the popularity of this promotion, we have decided to extend the offer throughout July too and look forward to seeing you and your pet soon.

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