News


We are looking for an experienced Veterinary Nurse to join our team

by admin on January 8th, 2018

Category: News, Tags:

West Sussex Coast

Experienced Veterinary Nurse Needed

We are a 3 vet SA RCVS accredited practice looking for an enthusiastic and experienced VN to join our team. We’re in need of an assertive, motivated and forward thinking team player with excellent communication and customer service skills, who has a caring approach and an ability to work to high standards. You will be able to gain a wide range of nursing experience and must have a  helpful, cheerful, ‘can do attitude’.

*Accommodation allowance (if needed)*

*Shared OOH (with no phones)*

*Generous salary commensurate with experience*

*CPD allowance*

If you are looking for a new challenge and would like to join our team, then please get in touch.

 Contact: Kate on 01903 782387 or email katedunn@petcarerustington.co.uk

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WE ARE AN AUTHORISED NUTRAVET STOCKIST

by admin on October 10th, 2017

Category: News, Tags:

 Natural products, beneficial to your pets wellbeing.

 

Nutraquin and Nutraquin+, Nutracalm, Nutramega, Nutramed, Nutramind, Nutracys+ products available now.

nutravet_authorised_logo_web

nutraquin120dog_webnutraquin & nutraquin+

nutraquin and nutraquin+ are fast acting joint support products which naturally help rebuild joint cartilage and restore joint health, they contain the necessary nutrients to maintain healthy joint function.

Developed to support the management of Osteoarthritis and other ‘degenerative joint disease conditions’ in dogs, cats and horses. They use only the necessary high quality ingredients that help maintain healthy joint function.

The revolutionary nutraquin+ also includes Boswellia Extract which is a plant extract and plays an important role in maintaining smooth and comfortable joint movement. It is used to support conventional drugs but does not cause the damage to cartilage that many conventional anti-inflammatories do.

 nutraquin and nutraquin+ will help to:

  • Aid stiff joints
  • Support joint structure
  • Improve mobility and flexibility
  • Improve your pet’s quality of life by maintaining optimum joint health
  • Support animal’s natural systems that control inflammation

For more information call 01903 782387 or click here.

 

nutracalm_webnutracalm

nutracalm is specially formulated to naturally calm anxious pets and to reduce unwanted or unruly behaviour.

nutracalm supports the animal’s natural systems for reducing stress & calming behaviour. Presented in sprinkle capsule format, each capsule can be given whole or sprinkled onto food. nutracalm combines a unique high strength formula including L-Tryptophan, GABA, L-Theanine and Passiflora Incarnata Extract. nutracalm provides high strength nutritional support with the benefits including:

 

  • Helps reduce stress
  • Calms behaviour
  • Fast acting
  • High strength
  • Easy administration
  • 100% natural

For more information call 01903 782387 or click here

nutramega_90_webnutramega

nutramega is a high strength nutritional support gel capsule that has been specially developed to support dogs and cats with allergies and inflammatory skin & coat conditions.

nutramega has a unique formula to support the animal’s natural systems that control inflammation and promotes healthy skin and a glossy coat.

The Omega-3s EPA and DHA fatty acids from fish oil combined with d-Biotin and Vitamin E work synergistically to soothe inflammatory skin conditions.

Feeding additional Omega-6 fatty acids can make some skin conditions worse. It is for this reason nutramega contains high strength Omega-3 fatty acids and does not include any added Omega-6 fatty acids

nutramega will help to:

  • Calm sensitive skin
  • Improve dry, flaky skin
  • Reduce itching and scratching
  • Strengthen brittle nails
  • Increase comfort

For more information call us now on 01903 782387 or click here

More information coming soon on Nutramed, Nutracys+ and nutramind

 

 

 

 

 

 

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CARING PART TIME RECEPTIONIST POSITION AVAILABLE

by admin on September 20th, 2017

Category: News, Tags:

The successful candidate will be vibrant and enthusiastic and have excellent communication skills.

PetCare Veterinary Clinic is a busy first opinion practice looking after companion animals and their owners. The reception role focuses directly on looking after our clients and their needs efficiently well.

Customer Care is therefore paramount in this position with an emphasis on exceeding customer expectation throughout the entire client journey.

This role is akin to a front of house position in any hospitality role and clients must feel well looked after from booking an appointment to visiting the vet and during any follow up communication required.

The ideal candidate will job share with our current part time receptionist and together will actively promote and represent the practice at all times.

As part of ensuring excellent customer care, duties will include maintaining  the reception area,  booking appointments, managing incoming phone calls, processing client orders, dealing with queries, passing on client queries to vets or nurses, cashing up, maintaining  cleanliness and a clinical environment at all times, ensuring consistent high standards are maintained throughout. Please note this role does not involve working directly with animals.

 Ideal candidates should have:

  • A minimum of 2-3 years’ experience in hospitality, sales or reception is required.
  • Training and/or a qualification in Customer Service and excellent computer skills.
  • Veterinary Industry knowledge /experience an advantage although not essential
  • Have a caring and can do attitude

 EXPERIENCE

  • Veterinary Nurse Qualification and experience is highly preferred. Otherwise a strong knowledge of the veterinary industry and medical conditions is preferred, but not essential.
  • Familiarity with customer service, technically-related fields or veterinary practices preferred.
  • Contact centre experience preferred.
  • Customer service ability required.

REQUIRED SKILLS AND ABILITIES

  • High quality customer facing inter-personal skills, with experience working with customers and maintaining good customer relationships.
  • Technical record keeping management skills
  • Reasoning and analytical skills to resolves issues
  • Phone skills, with ability to establish rapport
  • Attention to detail
  • Diligence
  • Organized with ability to multi task
  • Ability to work independently and as part of a team
  • Communication skills, both verbal and written, to include ability to communicate complex technical issues to technical and non-technical users in a professional, positive, friendly and understandable manner.
  • Personal computer skills, including Microsoft Office.
  • Strong computer and technical skills, with aptitude to learn applicable software and hardware as needed.

 

In return you will be part of a progressive veterinary practice, which is highly regarded and receive a competitive salary dependant on experience.

Applications with CV to: katedunn@petcarerustington.co.uk

Closing date: 20th October 2017  (due to a high application response – this vacancy is now closed)

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Calling All Rabbits – THE NEW RHD2 VACCINE IS NOW AVAILABLE

by admin on September 5th, 2016

Category: News, Tags:

The new French vaccination for the new variant of Rabbit Haemorrhagic Disease (RHD2) is now available. This is a newly emerging disease in the UK and information is limited.

bun2RHD2 can affect rabbits of all age groups and would be more prevalent in group situations. The new vaccine should be given at least 2 weeks apart from other vaccinations and will provide immunity for upto 12 months, but it is advisable to give 6 monthly boosters to elderly and high risk groups.

Should you wish to book your rabbit in for vaccination please telephone 01903 782387

For more detailed information visit:

https://www.harcourt-brown.co.uk/articles/infectious-disease/rabbit-haemorrhagic-disease/FAQRHD

bun

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Meet Our Lovely New Vets

by admin on March 3rd, 2016

Category: News, Tags:

 Ms Fionnuala Murphy MVB MRCVS and Mrs Karen-Anne Smith BVMS MRCVS

 

FMFionnuala grew up on her family farm in south west Ireland and has been around animals all her life.

After graduating from Dublin Veterinary School in 2013, she enjoyed two and half years working in a mixed animal practice looking after both farm and small animals in rural Ireland. She recently moved to West Sussex in December 2015 with her Partner, to look for a practice to settle down with

She loves the outdoors and enjoys exploring the countryside, both walking and jogging. She also has a love for Rugby and is hoping to continue playing in Sussex.

 

karen 1Karen has been in practice for over 30 years and still seriously enjoys all aspects of being a small animal vet.

She has a particular interest in small mammals, a subject that most vets shy away from, and has become somewhat of an expert in treating ferrets, rabbits and Guinea pigs.

Her patients have a great variety of backgrounds:

From the ferret that flies to see her from the Channel Islands to the one that lives on a canal barge.

From the rabbit that has a personal TV in the back of the car to keep him happy on the way to the surgery to the one who sleeps in her owner’s bed.

From the Guinea pig who has a regular hair cut with her to the beloved homeless rescues.

At home she spends a considerable amount of time managing the woodland property with her Husband Alan and being dictated to by their ever changing population of pets. She says ‘currently our dogs and cats rule the roost and help round up the chickens at dusk’.

We are delighted to welcome Fionnuala and Karen to our team.

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Rising concerns over Alabama rot

by admin on February 11th, 2016

Category: News, Tags:

Alabama rot, also known as Cutaneous and renal glomerular vasculopathy (CRGV)  is a disease caused by damage to blood vessels of the skin and kidney. It causes tiny blood clots to form in the blood vessels, which blocks them and can ultimately lead to damage of the affected tissue, causing ulceration. However, in the kidney, it can lead to kidney failure.

The cause at this time remains unknown but investigations are extensive.

Unfortunately, as the cause is currently unknown, it is very difficult to give specific advice about prevention. You may wish to consider bathing any area of your dog if they become wet or muddy on a walk; however, at this stage it is unknown if this is necessary or of any benefit.

Cases have been reported across many different counties across the UK and the general advise given by specialists has been not to avoid any particular location.  An environmental cause of the disease is considered possible, but it has yet to be proven.

Unexplained redness, sores or swelling of the skin (particularly on the paws or legs, but also the body, face, tongue or mouth) are often the first sign of this disease. It is important to remember that most of the time a skin problem will NOT be caused by  CRGV, however,  the lesions in CRGV can be difficult to distinguish from cuts, wounds, stings or bites, so it is worth being vigilant. If you are worried or in doubt about any unexplained skin issue, then it is better to seek veterinary advice.

Many dogs with skin changes caused by CRGV, will not develop kidney problems and will recover fully.

THE KEY MESSAGE FROM SPECIALISTS : although CRGV can be very serious, the number of dogs affected with skin lesions and kidney failure remains low.

Further information can be found here.

Latest news and research developments can be found here.

Information source: andersonmoores.com

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Spring Fever?

by admin on February 24th, 2015

Category: News, Tags:

spring feverAs the days become longer and warmer, the plants around us start emerging from their winter rest to reveal their hidden beauty. But to some pets this is more of a ‘siren’ than ‘splendour’, as pollens are one of the main triggers of allergic skin disease.
 
First to unveil are trees, with hazel and willow the early risers. Trees are followed closely by the spring flowers and weeds, and by late spring the grasses are pollinating too. This annual surge in pollens is linked with many seasonal allergies, and not only in humans! Many dogs and cats also suffer – but their symptoms differ somewhat. Whilst humans sneeze, exposure to these pollens can leave your pet itching and scratching.
 
So what can be done to alleviate these symptoms? First of all it is vital to identify exactly what is causing the problem, and the good news is that a small blood sample can tell us a lot! Knowing which pollen (allergen) is the culprit means it can be avoided or reduced. For example tree ‘culprits’ could be avoided by changing your walking route, and just keeping the lawn mown will prevent problematic grass pollens. However, it is difficult to avoid all pollens and treatment is often required.
 
There are several treatment options available.  So – if your pet is prone to itching it could be an allergy; come and see us for a check-up!

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Winter Pet Care Advice

by admin on December 9th, 2014

Category: News, Tags:

 Keep your pet safe and warm this winter

With the approaching cold weather and Christmas season upon us, keep your pets safe and warm this winter by following our top tips.xmas 3

 

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Autumn Firework preparation for your pets

by admin on September 18th, 2014

Category: News, Tags:

With Autumn and Winter fast approaching – now is the time to prepare.

 

We are supporting the ‘Remember, remember your pets this November’ campaign which aims to provide worried owners with hints and tips on how to look after their pets during the firework season and the precautions that should be taken to help pets cope with their fear of loud noises. To access the RSPCA’s advice CLICK HERE.

We can offer a wide range of advice from using synthetic copies of natural pheromones, ADAPTIL® for dogs and Feliway® for cats, which help comfort and reassure pets, to getting pets microchipped. The ‘Remember, remember your pets this November’ campaign will help both you and your pets relax and keep safe during the firework festivities.

 

 

REMEMBER, REMEMBER YOUR PETS THIS NOVEMBER!

It is estimated that approximately 60 per cent of pets become stressed and fearful during the firework season.  To make matters worse, not only are many owners unaware of how to help their pets with firework fears, veterinary professionals believe 71 per cent of owners may miss the signs that their pets are unhappy.

The Remember, Remember Your Pets This November’ campaign aims to provide pet owners with hints and tips on how to look after your pets during the firework season and the precautions that should be taken to help them cope with their fear of loud noises.

People are aware that fireworks can cause pets significant distress, but many are unclear about exactly what can be done to help them cope with their fear, It’s therefore important that you prepare your pets for Bonfire Night and discuss the issue with us in plenty of time.  After the firework season is over we can also help to treat your pet’s phobia problems so that they are less serious in the future.

HOW TO SPOT SIGNS OF STRESS IN YOUR PET 

You know your pet better than anybody and will often notice changes in behaviour in traumatic situations, such as Bonfire Night.  During the firework season many pets become stressed, and because they can’t tell us how they are feeling and coping, they let us know by changing their behaviours.  Here are the main signs to watch for:  

Dogs

  • Trembling and shaking
  • Clinging to owners
  • Barking excessively
  • Cowering and hiding behind furniture
  • Trying to run away
  • Soiling the house
  • Pacing and panting
  • Refusing to eat

Cats

  • Cowering and hiding behind or on top of furniture
  • Trying to run away
  • Soiling the house
  • Refusing to eat

We can offer a wide range of advice from using synthetic copies of natural pheromones, ADAPTIL ® for dogs and Feliway® for cats, which help comfort and reassure pets, to getting pets microchipped. The ‘Remember, remember your pets this November’ campaign will help both you and your pets relax during the firework festivities.

ADAPTIL® is a synthetic copy of the natural canine appeasing pheromone of the nursing bitch (mother dog). This product, which can be perceived by dogs but not people, helps comfort both adult and young dogs during times of stress, such as the firework season, and provides reassurance, particularly when encountering new experiences and unknown environments.

ADAPTIL®is available as a plug-in diffuser, spray and collar formulations.

Feliway® is a synthetic copy of a natural feline facial pheromone used by cats to mark their environment as safe and secure. These pheromones, which can be perceived by cats but not people, convey a message of well-being, reassuring the cat by increasing its sense of familiarity and security. In turn, this may help reduce the cat’s fearful reactions to loud noises.

Feliway® is available as a plug in diffuser and a spray.

In the long term, your pets need to be less afraid of loud noises. With Proper treatment this is achievable, so that the next firework season is less stressful for you and your pets.

We recommend the Sounds Scary CD desensitisation programme for your pets.

The Package contains:

  • Two CD’s of Noises of Rain, Hail, Thunder, Fireworks and gunshots.
  • The complete manual with information to help you understand and treat your dog’s phobia problem.
  • The Quick reference guide, to get therapy started quickly and advise to get you through firework and thunder events as they happen.

For more information CLICK HERE.

HERBAL REMEDIES 

Scullcap and Valarium

Is a veterinary herbal medicine, which relieves anxiety, nervousness and excitability in pets. It can be given one week before bonfire night and continued throughout the firework season. If your pet has become very stressed in the past, it is advised to start tablets anywhere between 10 days and 3 weeks before the stressful time, depending on how severely affected they have been.

Zylkène®

It is a natural product proven to help cats and dogs cope in times of stress and adapt to change. Zylkène® is not a drug as such, it is a food supplement made from a protein found in milk. The active ingredient is a peptide (a simple sort of protein molecule), which is able to bind temporarily to certain receptors in the brain. This has a calming influence. It is advised to start administering from 1-2 weeks before fireworks are due to start.

No side effects have been associated with the use of Zylkène®, and it can be used long or short term. For more information CLICK HERE.

nutraAnother popular natural remedy we now offer is Nutravets product NutraCalm - a natural support to help reduce stress and anxiety. It is available for Cats and Dogs. Further information CLICK HERE.

DIETS

Royal Canin’s innovative new diet, Calm, includes a combination of alpha- casezopine and L-tryptophan – safe, natural nutrients proven to provide optimum support to pets through times of stress. The diet offers a highly digestible and palatable kibble with nutrients to support skin health, urinary tract health and digestion during stressful times. It is advised to start feeding 10days prior to a stress. For further information, please contact one of the nurses.

 Medication may be useful in some cases, but only used under veterinary supervision, if you require further information please telephone the surgery.

Small Pets

If your pets live outside, partly cover cages, pens and aviaries with blankets so that one are is well soundproofed. Make sure your pet is still able to look out.

Provide lots of extra bedding for your pets so they have something to burrow in. For Further information CLICK HERE.

 For further details and advise please call 01903 782387 or visit us at the PetCare Veterinary Clinic just next to Rustington Library in Claigmar Road.

 

 

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Springtime Safety for pet owners

by admin on April 30th, 2014

Category: News, Tags:

Springtime Safety Tips For Pet Owners

 

SONY DSC

Spring time is upon us and bright sunny days mean that owners are out and about with their pets more -as a result they can be more at risk from accidents and illnesses.

 

Spring Plants and Flowers

Watch out for poisonous plants. Species common at this time of year include lilies, daffodils, spring bulbs and azaleas. If you notice any signs of poisoning such as excessive salivation, vomiting, diarrhoea, appearing ‘drunk’ or even collapsing – contact us immediately.

 

 

The Garden

Pets love spending time in the garden so make sure your garden is safe. Take care if you use pellets, pesticides or other chemicals. Slug and snail pellets (Metaldehyde) is a common poison we see in dogs, and only small amounts of pellets can cause significant poisoning.

 

Wasp and Bee stings

If you think your pet may have been stung, it is best to seek veterinary attention at the earliest convenience. If your pet is stung in or near the mouth or neck, this could be considered an emergency. Some pets can be allergic to stings, resulting is possible swellings, distress and breathing difficulties.

 

Bugs

To keep those bugs at bay, ensure your pets are kept up to date with their vaccinations and preventative healthcare treatments.

 

Allergies

Just like people, dogs and cats can develop allergies. Allergic signs in pets normally appear as itchy skin, ear problems, accompanied by hair loss or inflamed skin. Some pets may even change their behaviour due to increased irritation. Some can suffer from respiratory irritation and /or runny eyes.

 

 

Summer Parties

Be aware of how human foods can affect your pets, and make sure your guests know the rules too; ensure party food is kept out of paws reach!. If you are having BBQ’s, make sure pets are kept at a safe distance. Kebab skewers, alcohol, corn on the cob and bones, to name a few, are particularly dangerous BBQ hazards for pets.

Exercise

If you are letting your dog off the lead, make sure you are in a safe environment. Ensure your dog is well-trained (especially the recall, wait and stop commands), under control and insight at all times.

Ensure your dog is wearing a collar and identification and is micro-chipped. Even the best trained dogs can get spooked and run off. If your pet is properly identified this will ensure you are reunited with your pet faster should you become separated.

Be careful not to overdo it. Increase the length of your walks gradually and build your pets fitness gradually. Avoid exercising in the heat of the day and ensure your pet has access to shade and plenty of fresh water. Avoid heat stroke and know the signs.

Ensure your pets toys are safe to play with, we still see far too many stick injuries in our dogs, so throwing sticks should be avoided. A safe alternative are SafeStix.

Follow our news and information about special seasonal offers via Facebook

Many seasonal offers can be found on our online shop - throughout May 20% off all Kong Products and Toys.

We wish you and your pets a safe and happy summer.

 

 

 

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