News


We’re looking for a new Vet to join our team

by admin on January 8th, 2018

Category: Promotions, Tags:

We are seeking an experienced vet with a can-do approach, to work alongside our senior vet, Nicholas and assistant vet, Maria.

If you are keen, enthusiastic, self-motivated, have a compassionate manner and also like to live near the sea side, you could be just the vet we are looking for!

We provide top quality patient care and gold standard client care within a supportive and motivating purpose built environment.

We are a friendly independent, first opinion SA practice with RCVS Practice Standards Accreditation nestled in the heart of Rustington Village, within walking distance of the Sussex Coast. We value the loyalty of our lovely clients and are focused on clinical and client care excellence. We have an excellent support team of 2 FT QVN, 2PT QVN, 2 receptionists, 1 PA/M.

You’d enjoy caring for clients and their pets on an individual basis. You must have excellent communication skills and bedside manner, and strive to deliver outstanding veterinary care and customer service to our loyal clients. You must have a strong desire to bond with clients and get to know their pets and build your own client base. You will be team focused and encouraged to work up cases to the highest level and to go that ‘extra mile’ to ensure that client satisfaction and clinical services are delivered.

Average 35 hours M-F, 2-3 early finishes a week. Wkend OOH 1:7, Sat mornings 1:2, Wkday OOH 1:4, Time in lieu for wkends, 3-5 years’ experience and sole charge preferable but not essential. Excellent remuneration. 5 wks holiday. Paid CPD allowance, RCVS and VDS Membership. Accommodation.

  • Purpose Built Premises
  • Insured and responsible clients,
  • Stable, friendly and hardworking support team
  • PethealthPlan Scheme
  • Modern PMS system – ROBOVET
  • Close to the beach
  • All the usual toys! Including: In House Laboratory, Automatic X-rays and developing facilities, In House Dental Suite, Access to Ultrasound facilities, In-house & local OOH

Contact Nicholas on 01903 782387 or email CV and letter to: katedunn@petcarerustington.co.uk

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We are looking for an experienced Veterinary Nurse to join our team

by admin on January 8th, 2018

Category: News, Tags:

West Sussex Coast

Experienced Veterinary Nurse Needed

We are a 3 vet SA RCVS accredited practice looking for an enthusiastic and experienced VN to join our team. We’re in need of an assertive, motivated and forward thinking team player with excellent communication and customer service skills, who has a caring approach and an ability to work to high standards. You will be able to gain a wide range of nursing experience and must have a  helpful, cheerful, ‘can do attitude’.

*Accommodation allowance (if needed)*

*Shared OOH (with no phones)*

*Generous salary commensurate with experience*

*CPD allowance*

If you are looking for a new challenge and would like to join our team, then please get in touch.

 Contact: Kate on 01903 782387 or email katedunn@petcarerustington.co.uk

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WE ARE AN AUTHORISED NUTRAVET STOCKIST

by admin on October 10th, 2017

Category: News, Tags:

 Natural products, beneficial to your pets wellbeing.

 

Nutraquin and Nutraquin+, Nutracalm, Nutramega, Nutramed, Nutramind, Nutracys+ products available now.

nutravet_authorised_logo_web

nutraquin120dog_webnutraquin & nutraquin+

nutraquin and nutraquin+ are fast acting joint support products which naturally help rebuild joint cartilage and restore joint health, they contain the necessary nutrients to maintain healthy joint function.

Developed to support the management of Osteoarthritis and other ‘degenerative joint disease conditions’ in dogs, cats and horses. They use only the necessary high quality ingredients that help maintain healthy joint function.

The revolutionary nutraquin+ also includes Boswellia Extract which is a plant extract and plays an important role in maintaining smooth and comfortable joint movement. It is used to support conventional drugs but does not cause the damage to cartilage that many conventional anti-inflammatories do.

 nutraquin and nutraquin+ will help to:

  • Aid stiff joints
  • Support joint structure
  • Improve mobility and flexibility
  • Improve your pet’s quality of life by maintaining optimum joint health
  • Support animal’s natural systems that control inflammation

For more information call 01903 782387 or click here.

 

nutracalm_webnutracalm

nutracalm is specially formulated to naturally calm anxious pets and to reduce unwanted or unruly behaviour.

nutracalm supports the animal’s natural systems for reducing stress & calming behaviour. Presented in sprinkle capsule format, each capsule can be given whole or sprinkled onto food. nutracalm combines a unique high strength formula including L-Tryptophan, GABA, L-Theanine and Passiflora Incarnata Extract. nutracalm provides high strength nutritional support with the benefits including:

 

  • Helps reduce stress
  • Calms behaviour
  • Fast acting
  • High strength
  • Easy administration
  • 100% natural

For more information call 01903 782387 or click here

nutramega_90_webnutramega

nutramega is a high strength nutritional support gel capsule that has been specially developed to support dogs and cats with allergies and inflammatory skin & coat conditions.

nutramega has a unique formula to support the animal’s natural systems that control inflammation and promotes healthy skin and a glossy coat.

The Omega-3s EPA and DHA fatty acids from fish oil combined with d-Biotin and Vitamin E work synergistically to soothe inflammatory skin conditions.

Feeding additional Omega-6 fatty acids can make some skin conditions worse. It is for this reason nutramega contains high strength Omega-3 fatty acids and does not include any added Omega-6 fatty acids

nutramega will help to:

  • Calm sensitive skin
  • Improve dry, flaky skin
  • Reduce itching and scratching
  • Strengthen brittle nails
  • Increase comfort

For more information call us now on 01903 782387 or click here

More information coming soon on Nutramed, Nutracys+ and nutramind

 

 

 

 

 

 

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New and Better Pet Health Plans AVAILABLE NOW

by admin on October 10th, 2017

Category: Promotions, Tags:

Spread the cost and save money with our Pet Health Plan

Pet Health Plans to make it easier for you to care for your pet the way you want to – and save you money too!  and not surprisingly they have proved to be very popular in deed.

We designed the ideal preventative care plan for your pet, what ever their age or breed, to ensure optimum health and protection throughout their life.

                                                    

 

PHP BLOGPet Health Plans are not insurance-Pet Health Plans cover the regular things like vaccinations, flea and worm treatments, health checks and advise – that pet insurance generally doesn’t. However young or old your pet, a Pet Health Plan is designed to adapt to your pet’s needs, from Puppy or Kitten, to adulthood and throughout senior years, and life long essential healthcare for your rabbit.

Pet Health Plans work well alongside insurance or on their own. You pay for your Pet Health Plan, by a simple Direct Debit, allowing you to spread the cost of your regular veterinary treatment and save you money too.

 

Pets are members of the family and we want the very best for them, at every stage of their lives

 

Our comprehensive Pet Health Plan is a fantastic way for pet owners to benefit from the peace of mind of excellent veterinary care and preventative healthcare whilst also saving money throughout the year.

 

Pet owners will receive savings of 22.5% on preventative healthcare services and products plus additional savings

 

 

 

 

Our Pet Health Plan for Adults Includes:

  • Primary vaccinations or annual vaccinations
  • 6 month health checks
  • Flea treatments for the year
  • Worming for the year
  • Insurance claim form completion

 

Our Pet Health Plan for seniors includes additional:

  •  Annual Blood Tests
  • Annual urine Analysis

 Additional benefits include:

  • 10% off all Vet Consultations
  • 10% off additional vaccinations
  • 10% off additional parasite treatments
  • 10% off neutering
  • 10% off microchipping
  • 10% off all dental procedures
  • 10% off selected nutritional products
  • 10% off long term medication
  • 10% off all diet
  • 5% off pet accessories

 

Our Plans offer you the reassurance of  knowing that you are providing the best possible protection and care for the pet you love. 

Our plans come with our full recommendation and they are extremely popular. Please contact the surgery for further information on 01903 782387 or pop in to discuss your joining application. You can also join over the phone with the Pet Health Plans team by calling 0800 169 9958, Monday-Thursday 8.30am-6pm Friday 8.30am-5.00pm  from the comfort of your own home.

Take a closer look at our plans in our leaflet below.

http://www.petcarerustington.co.uk/pdf/petcare_pet_health_plan_leaflet.pdf

 For further information just follow the link

www.pethealthplans.co.uk.

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CARING PART TIME RECEPTIONIST POSITION AVAILABLE

by admin on September 20th, 2017

Category: News, Tags:

The successful candidate will be vibrant and enthusiastic and have excellent communication skills.

PetCare Veterinary Clinic is a busy first opinion practice looking after companion animals and their owners. The reception role focuses directly on looking after our clients and their needs efficiently well.

Customer Care is therefore paramount in this position with an emphasis on exceeding customer expectation throughout the entire client journey.

This role is akin to a front of house position in any hospitality role and clients must feel well looked after from booking an appointment to visiting the vet and during any follow up communication required.

The ideal candidate will job share with our current part time receptionist and together will actively promote and represent the practice at all times.

As part of ensuring excellent customer care, duties will include maintaining  the reception area,  booking appointments, managing incoming phone calls, processing client orders, dealing with queries, passing on client queries to vets or nurses, cashing up, maintaining  cleanliness and a clinical environment at all times, ensuring consistent high standards are maintained throughout. Please note this role does not involve working directly with animals.

 Ideal candidates should have:

  • A minimum of 2-3 years’ experience in hospitality, sales or reception is required.
  • Training and/or a qualification in Customer Service and excellent computer skills.
  • Veterinary Industry knowledge /experience an advantage although not essential
  • Have a caring and can do attitude

 EXPERIENCE

  • Veterinary Nurse Qualification and experience is highly preferred. Otherwise a strong knowledge of the veterinary industry and medical conditions is preferred, but not essential.
  • Familiarity with customer service, technically-related fields or veterinary practices preferred.
  • Contact centre experience preferred.
  • Customer service ability required.

REQUIRED SKILLS AND ABILITIES

  • High quality customer facing inter-personal skills, with experience working with customers and maintaining good customer relationships.
  • Technical record keeping management skills
  • Reasoning and analytical skills to resolves issues
  • Phone skills, with ability to establish rapport
  • Attention to detail
  • Diligence
  • Organized with ability to multi task
  • Ability to work independently and as part of a team
  • Communication skills, both verbal and written, to include ability to communicate complex technical issues to technical and non-technical users in a professional, positive, friendly and understandable manner.
  • Personal computer skills, including Microsoft Office.
  • Strong computer and technical skills, with aptitude to learn applicable software and hardware as needed.

 

In return you will be part of a progressive veterinary practice, which is highly regarded and receive a competitive salary dependant on experience.

Applications with CV to: katedunn@petcarerustington.co.uk

Closing date: 20th October 2017  (due to a high application response – this vacancy is now closed)

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Zelda’s Story

by admin on July 21st, 2017

Category: Pet of the Month, Tags:

Zelda is a 3 year old German Shepherd that was rescued from Romania as a puppy. In early 2015 she was diagnosed as having cataracts in both eyes that may be a congenital disorder as three of her sisters also have the condition.

Zelda’s Story

In March 2016 it was discovered that Zelda had mild kidney problems when a blood test indicated elevated levels of Urea and Creatinine. She had intensive treatment of fluid therapy that she responded well to, however the cause of her kidney disease was never found. She continues to be monitored for this condition with supplements, medications, regular blood and urine tests and special diets to help support her kidney function.

In July 2016 Zelda presented with lameness. Radiographs were taken and it was discovered she has hip dysplasia affecting both hips. Joint supplements, controlled exercise and regular hydrotherapy help alleviate the symptoms and she has been coping very well.

In December 2016 Zelda presented with a swollen left ear. She was diagnosed with an aural haematoma; a blood filled pocket in her ear due to head shaking as a result of an ear infection. She underwent surgery to drain the haematoma and clean her ears with medicated drops to remove the infection. She recovered from this very well and the surgery was successful.

However, in July 2017, only 7 months after her last aural haematoma, Zelda’s right ear presented with a similar swelling. This was also diagnosed as another haematoma. She has been so brave and undergone surgery for a second time.

Zelda has been through so much in her 3 years since coming over from Romania. She is always brave and a lovely patient and the staff at PetCare are always happy to see her for treatment and cuddles.

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Rossi’s Story….

by admin on November 17th, 2016

Category: Pet of the Month, Tags:

Rossi's StoryRossi the seven year old British Shorthair cat came into Petcare back in early September with difficulty passing urine. On examination, it became clear that his bladder was completely blocked. This is an emergency situation with male cats as their bladders can eventually rupture and cause them to go into renal failure.

Rossi was admitted to the surgery and sedated so a catheter could be passed to allow him to urinate. The cause for his blockage appeared to be urinary crystals which can form into larger stones in the bladder – radiographs revealed that he had several of these uroliths (stones) causing the problem. Depending on what type of urinary crystals make up the stones, they can sometimes be dissolved with a particular type of prescription diet. Unfortunately, not all types can. A sample was taken and sent off to the lab for analysis. In the meantime, a catheter was sutured into place so Rossi could pass urine into a collection bag.

Over the next few days, Rossi stayed at PetCare and was given only urinary diet food to eat. He was passing urine, but his lab analysis results came back informing us that he had calcium oxalate crystals present in his bladder which are not the type of crystals that can be dissolved with diet, meaning he would need a procedure to surgically remove them.

He was placed on an intravenous drip and given a general anaesthetic before being taken into theatre for surgery. An incision was made into the middle of his abdomen and then his bladder to remove several little stones. The vet flushed his bladder with sterile saline to ensure there weren’t any left behind, as they were difficult to remove manually. Once finished, Rossi was taken back to his kennel to recover and be closely monitored.

Rossi continued to do well over the rest of the day and was ready to be discharged that afternoon. Thankfully, he has gone on to make a full recovery and is enjoying life at home with his other two feline friends!

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Calling All Rabbits – THE NEW RHD2 VACCINE IS NOW AVAILABLE

by admin on September 5th, 2016

Category: News, Tags:

The new French vaccination for the new variant of Rabbit Haemorrhagic Disease (RHD2) is now available. This is a newly emerging disease in the UK and information is limited.

bun2RHD2 can affect rabbits of all age groups and would be more prevalent in group situations. The new vaccine should be given at least 2 weeks apart from other vaccinations and will provide immunity for upto 12 months, but it is advisable to give 6 monthly boosters to elderly and high risk groups.

Should you wish to book your rabbit in for vaccination please telephone 01903 782387

For more detailed information visit:

https://www.harcourt-brown.co.uk/articles/infectious-disease/rabbit-haemorrhagic-disease/FAQRHD

bun

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Meet Our Lovely New Vets

by admin on March 3rd, 2016

Category: News, Tags:

 Ms Fionnuala Murphy MVB MRCVS and Mrs Karen-Anne Smith BVMS MRCVS

 

FMFionnuala grew up on her family farm in south west Ireland and has been around animals all her life.

After graduating from Dublin Veterinary School in 2013, she enjoyed two and half years working in a mixed animal practice looking after both farm and small animals in rural Ireland. She recently moved to West Sussex in December 2015 with her Partner, to look for a practice to settle down with

She loves the outdoors and enjoys exploring the countryside, both walking and jogging. She also has a love for Rugby and is hoping to continue playing in Sussex.

 

karen 1Karen has been in practice for over 30 years and still seriously enjoys all aspects of being a small animal vet.

She has a particular interest in small mammals, a subject that most vets shy away from, and has become somewhat of an expert in treating ferrets, rabbits and Guinea pigs.

Her patients have a great variety of backgrounds:

From the ferret that flies to see her from the Channel Islands to the one that lives on a canal barge.

From the rabbit that has a personal TV in the back of the car to keep him happy on the way to the surgery to the one who sleeps in her owner’s bed.

From the Guinea pig who has a regular hair cut with her to the beloved homeless rescues.

At home she spends a considerable amount of time managing the woodland property with her Husband Alan and being dictated to by their ever changing population of pets. She says ‘currently our dogs and cats rule the roost and help round up the chickens at dusk’.

We are delighted to welcome Fionnuala and Karen to our team.

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ATTENTION Dog Owners – 2016 Dog Microchipping Legislation (some things you need to know)

by admin on February 11th, 2016

Category: Promotions, Tags:

DOG OWNERS – BE READY FOR THE NEW LAW.

 

From 6th April 2016 all dogs will be legally required to be microchipped and their details registered on one of the authorised databases such as PetLog.

Under the law all dog owners are obliged to keep these details up to date. Owners failing to comply will be issued with a fine of £500.

If you sell or otherwise pass on your dog, you, as the previous keeper are required to register the new keeper.

Similarly, if you dog dies, you must inform the database that holds your pets details. 

To get ready for the new 2016 legislation and avoid the £500 fine – GET YOUR PET MICROCHIPPED.

For as little cost as £20.00 and 10 minutes of your time – Call us to arrange your pets microchip appointment today. 

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